This User need was discovered as part of the research conducted as part of the project for Adapt – Customisations


If a company purchased e-learning from the Learning Pool catalog, to customise they had to clear all customisations.

In Theme Customisations, there is a section for images used for styling within the course. Internal and external teams expressed frustration and annoyance having to add the images again.

Also there is a very time consuming process to reset all customisations.


As a user I can reset a section of Theme Customisation without affecting others, or quickly reset all customisations.


Research that was conducted apart from the initial workshop is listed below:

  • Follow up workshops with fewer participants
  • User survey 
  • User interviews
  • Stakeholder interviews
  • Interviews with Support team
  • Affinity Mapping
  • Expectation Testing
  • User Testing



From this I discovered that there were two type of actions that should be implemented:

  1. Reset ALL Sections
  2. Reset THIS section only

Proposed Solution

Summing Up

The proposed solution enables the user to reset all or individual sections within customisations without having to leave the customisations screen.