This User need was discovered as part of the research conducted as part of the project for Adapt – Customisations
If a company purchased e-learning from the Learning Pool catalog, to customise they had to clear all customisations.
In Theme Customisations, there is a section for images used for styling within the course. Internal and external teams expressed frustration and annoyance having to add the images again.
Also there is a very time consuming process to reset all customisations.
As a user I can reset a section of Theme Customisation without affecting others, or quickly reset all customisations.
Research that was conducted apart from the initial workshop is listed below:
- Follow up workshops with fewer participants
- User survey
- User interviews
- Stakeholder interviews
- Interviews with Support team
- Affinity Mapping
- Expectation Testing
- User Testing
From this I discovered that there were two type of actions that should be implemented:
- Reset ALL Sections
- Reset THIS section only
The proposed solution enables the user to reset all or individual sections within customisations without having to leave the customisations screen.